Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns of unworn, unwashed, unused merchandise within 21 days of the date your order ships. You can return your product for store credit, a different product, or a refund to the original payment method. If you are looking to return a product, contact us at florencelanebusiness@gmail.com

If you receive your order and the item is damaged, you have 48 hours within receiving your order to contact us for your return. If the item you purchase is discounted, it is final sale and cannot be returned or exchanged.

Once your return is received, inspected and approved, your refund will be issued to the method chosen in the return process. 

We do not refund you the shipping, nor do we pay for the shipment of your return. If you have questions please contact florencelanebusiness@gmail.com.